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• Job Locations US-IN-Indianapolis
  Posted Date 7 days ago(4/18/2019 1:54 PM)
  Job Title Field Service Technician - Team Leader
  General Summary: To motivate and assist Field Service Technicians in obtaining Field Service departmental goals.  The Team Leader performs the same technical field functions as a Field Service Technician in addition to interacting with Field Service Management and Dispatch to ensure that their technicians perform quality work in an efficient and professional manner.   The Team Leader will orientate new members to the team through the fostering of a team based attitude.   Essential Duties and Responsibilities: - Mentors and trains new Field Service Technicians in all aspects of Field work. - Ensures 100% completion of required workloads within team territory by working with Technicians and Dispatch. - Identifies problems within territory and initiates proactive solutions for the team. - Performs scheduled maintenance on equipment and recommends necessary repairs.  - Troubleshoots problems pertaining to breakdowns on customer equipment. - Assists technicians in troubleshooting difficult repairs and demonstrates willingness to work alongside team members. - Opens and closes work orders with Dispatch, provides service repair narratives (written and verbal) for customer, and submits paperwork for time worked and repairs completed in a neat, accurate and timely manner. - Conducts field inspections on technicians to ensure quality and performance meets or exceeds established goals and Company policy. - Maintains part inventory and supplies in van. - Enforces all safety procedures per Company Safety policy. - Performs related duties as assigned or as the situation dictates.

  Job ID

  2019-1536

• Job Locations US-IL-Addison
  Posted Date 2 weeks ago(4/9/2019 11:51 AM)
  Job Title Field Service Technician
  Are you looking for? - A stable organization that has been around for over 50 years and is growing (30% since 2009) - An organization that gives you the opportunity to move up in compensation while staying close to the hands on side of the business you love or moving up the corporate ladder into management. - That values you as an individual, one where you are part of a team and that listens to your opinions.  What we provide: - A Monday through Friday (7 AM till 3:30 PM) schedule usually within a 45 minute drive from home. No overnights. - One of the most comprehensive training and certification programs in the industry. - A new or like/new corporate van and company credit card - More company tools than our nearest competitor - Cell phone, lap top, and tablet - Competitive salaries with opportunity for overtime. - Financial rewards with each technical certification you receive in addition to your annual review. - Full benefits including health, eye, and dental, short and long-term disability, 401K (dollar for dollar matching for the first 5%), life insurance, 9 paid holidays, flexible spending account, tuition reimbursement, two weeks paid vacation, plus 5 personal days and nine federal holidays.

  Job ID

  2019-1535